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QA Engineer - Toronto

QA Engineer – Toronto

  • Toronto

    GlobeStar Systems is a leader in integrated clinical communication. Our cornerstone
    product, Connexall®, is an award-winning Enterprise grade IoT platform, purpose built
    for the healthcare industry. Connexall® is a sophisticated and customizable end-to-end
    integration and communication platform that helps its customers improve clinical
    workflow, reduce alarm fatigue, and drive better patient and staff outcomes.

    Job Title: QA Engineer

    Type: Full-Time

    Start Date: Immediate

    Location: Toronto, Ontario

    Job Summary

    Reporting to the QA team lead, the QA Engineer is responsible for developing and performing integration and software testing for the in-house developed Connexall software. The successful candidates should possess strong analytical, problem-solving and communication skills, and be able to work collaboratively within the QA team and across the organization. The candidate demonstrates a passion and in-depth knowledge of software processes, quality assurance, test planning, and QA testing tools.

    Primary Responsibilities

    • Understand and follow GlobeStar’s ISO-13485-2016 Quality Management
      System, and all relevant operating procedures and work instructions.

    • Develop, document, and execute test protocols and cases for Connexall
      applications that can vary in complexity from software-only testing to
      integrations with multiple external hardware and/or software systems.

    • Report and track product defects using industry-standard tools.

    • Assist in creating test plans in partnership with development and subject matter
      experts .

    • Work closely with software team throughout the development process to create
      test scenarios for developed product features.

    • Track defects to closure and retest the defects as required.

    • Post production support in reproducing production issues. Working closely with
      other departments and communicating with the end user to find the root cause
      of the incident reported.

    • Advise QA Team Lead and peer team members on leveraging test assets and
      practices across the team.

    • Support troubleshooting through solid analytical reasoning.

    • Create and maintain integration guides.

    • Prepare and maintain comprehensive documentation of all processes and
      deliverables.

    • Other duties as assigned

    Qualifications

    • Bachelor’s Degree in Computer Science or Engineering, or equivalent, with 2+
      years of professional testing experience in an organization working on software
      QA.

    • Strong technical skills in basic networking and technologies (TCP/IP, UDP, HTTP,
      SMTP etc.)

    • Strong technical skills with Windows Desktop and Server operating systems
      including set up and configuration

    • Strong technical skills on both Android and Apple iOS devices and their related
      operating systems.

    • Solid experience with test case management and reporting

    • Excellent understanding of API, Web service, console application, and windows
      services. As well as testing techniques and tools to support the QA cycle

    • Extensive experience using test case, Bug Tracking, and other QA tools (Testrail,
      Jira, Fogbugz, etc).

    • Experience with basic port and vulnerability scanning tools an asset (OpenVAS,
      Nessus, NMAP,etc)

    • Good command of English, both verbal and written (ability to write technical
      documentation and communicate with product teams)

    • Strong analytical and problem-solving ability

    • Self-motivated / able to work on multiple tasks without constant supervision

    • Ability to prioritize, focus and drive tasks to completion

    • Ability to analyze software data flows, establish, design and document test
      methodologies

    • Ability to run test scenarios, analyze and document test results and identify and
      report defects

    • Excellent inter-personal and communications skills

    Benefits

    • Competitive annual salary

    • A rich benefits package, including medical, dental, life, and long-term disability
      insurance

    • Retirement Savings Plan with employer contributions

    • Professional Development & Training Opportunities

    • Education Reimbursement Program

    • Flexible Work Arrangements (Hybrid/Remote options where applicable)

    • Collaborative & Inclusive Work Environment

    Apply Now