As always, great service was provided. Checked on our hospital. Reviewed tickets and status updates on pending/future projects.
Customer Service
Your Success, Our Mission
At Connexall, our priority is empowering healthcare organizations to achieve seamless operations and exceptional outcomes. That’s why we created the Connexall Customer Success Team—a dedicated group committed to helping you get the most from your Connexall investment. We’re here to ensure you have the tools, training, and support you need to succeed.
Our customer-focused approach includes:
- Personalized Training Support: Coordinating and managing your training needs to maximize system efficiency.
- Proactive Problem Solving: Addressing your concerns before they become challenges.
- Fast, Reliable Support: Providing responsive assistance for any incidents.
- Continuous Improvement Updates: Keeping you informed about new features and service enhancements.
- Service Optimization: Reviewing and optimizing services included in your Connexall Software Maintenance Agreement.
By partnering with the Connexall Success Team, you can focus on what matters most—delivering top-quality care—while we ensure your Connexall system works seamlessly in the background.
Contact Us
Please let us know if you’d be interested in joining the program, and a convenient time to schedule an initial introductory call with you.
E-mail us at customerservice@connexall.com
HSS
It has helped having the calls to discuss any upcoming needs/requests and then to discuss any recent issues that have been occurring or resolved.
Children’s Mercy Hospital
This program is very helpful and, as always, the Connexall team is very polite and always right there ready to accommodate our needs.
UConn Health